MWEB CLOSING OF ACCOUNT

I SIGNED UP SOME YEARS AGO BUT HAVE DISCOVERED THAT THEY HAVE NOT MOVED WITH THE TIMES. AS A STATE PENSIONER I HAVE LOCATED SERVICE PROVIDERS THAT DELIVER THE SAME STANDARD FOR A MORE REASONABLE RATE THAN MWEB. MY EMAILS TO THEM GO UNREAD AS THEIR MAILBOX IS ALWAYS FULL. HOW DO YOU RUN A BUSINESS IF YOU CAN ONLY KEEP DEMANDING MONEY FROM CLIENTS WITHOUT HEEDING THEIR SITUATION AND REQUEST FOR REASONABLENESS . THUS I WAS COMPELLED TO CLOSE THE ACCOUNT AND MOVE ON. THE CONTRACT IS PAST THE MINIMUM TIME PERIOD SO NOW THE BALL IS IN THEIR COURT TO INVESTIGATE THEIR MAIL INBOX FAUX PAS. THEIR PROVISION OF SERVICE WAS GOOD BUT THEN SO ARE MANY OTHERS.