MWeb Cheating Sales & Billing

Your level of dishonesty is on another level. I created an account online on Thursday 6th of September 2018, at around 10pm. Monday morning 10th of September 2018, before noon, I called to cancel the account. The request had not even been processed, I cancelled less than TWO working days, but two days after cancelling I get and invoice and amount debited on my bank. What EXACTLY are you charging me for, the time I spent online ordering account, on my own time and internet?!!! The service was not even active as there was no ADSL activated on the line yet.

I called your sales department today 17th September 2018, and I was told I have to pay for October as well, on top of September. PAYING FOR SOMETHING I DO NOT EVEN USE or ever USED at all!!!!!

Kindly sort this out.