Mweb cheat

Worst service provided both technical and by staff, i tried cancelling a contract for one address to move onto a new address and was told that i must pay a cancelation fee as the contract is 12 months, when i took my first fibre installation on my address, the sales guy did not mention this and now this woman from cancelation is saying a different story. They must learn to accommodate their clients and stop cheating their clients, can't believe i nees to pat a cancelation fee to move to a new address and need new installation.