US
Unilia S

1 reviews | Active since Oct 2012

24 Oct 2016, 08:51

MWEB: Charging me for data i font use. Rip-off company

<p> </p> <p>Kindly explain how the hell, you can bill me R336.92 for wireless when I didn't even switch the damn modem on for this whole month?????????????</p> <p>This is bull****!!, I am not paying for this I didn’t use the data you claimed I used, you also charge me subscription fee R124.96, after I cancelled it AND on top of that you charge me R49 for MY email address, WHAT THE ****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>This is ridiculous, cancel the email with immediate effect, I don’t want anything to do with MWEB ever again!!!!!!!!!!!! MWEB is ripping people off!!!!!!!!!!!!!!!!</p> <p> </p> <p>This means, MWEB is actually owing me R503.83 of last month’s data, which you claimed I used, because every time when I want to use your ****** modem, its closed out or doesn’t connect.</p> <p> </p> <p>Regards</p> <p>Unilia</p>

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Replies (1)
Mweb
Mweb's reply24 Oct 2016, 11:53
Official

Good day Unilia

Thank you for taking the time to raise your concern.

As discussed with our client service representative, this matter has been addressed and we will investigate what has transpired.

We have arranged for a specialist to contact you regarding the billing on the account.

Kind Regards

MWEB Client Services