MWEB CANNOT MANAGE THE ADSL LINE YOU PAY FOR

I first contacted MWeb 10 days ago about the interruptions that I have had on my ADSL service. After phone calls and complaints and hearing excuses such as Telkom has a turn around time of 7 to 10 days my complaint has still not been solved. Two Telkom technicians have been to my premises with the follow-up SMS coming of whether I would recommend Telkom based on my experience. Bottom line is that MWeb cannot manage any complaint lodged and take all the time in the world to solve problems. My perception and experience of MWeb has gone from excellent to plain and simply useless. I am sure that there are other MWeb customers who are having the same experience. To crown it all MWeb get my rental money a year in advance. Well one thing is for sure and that is as much as I used to promote MWeb they are now on my list of service providers who are to be avoided.