AO
Arno O
1 reviews | Active since Oct 2015
05 Oct 2015, 20:30
MWEB cannot keep to their contract!!!!
The most useless and vindictive ISP ever. I currently am on a 4mbps uncapped and you definitely *****ed me over. Commitment #1 from MWEB : You can expect a good download speed between 1.5mbps and 4mbps, start THROTTLING at +/-110GB used in a month. Commitment #2 from MWEB : We are gamer friendly, my $ss!!!! <br> Current situation, used 12GB and currently running a pathetic ****bps, online play is jittery and impossible to play (Battlefield 4).....Your fair use policy should actually only kick in after 110GB downloaded, so please keep to your commitments and give me my line speed I am paying for, keep to your commitments and you shall receive lesser complaints....seems like the captain has left the ship! You are welcome to leave your usual copy and paste response now like you leave for every complaint, all the SAME.
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
06 Oct 2015, 15:59Hello arno197608,
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you. Your account currently; is not being speed limited. Torrents & P2P receives the lowest priority on our Network.
We unfortunately do not support these services due to the nature of the content.
We now see this matter as closed from our side.
Kind regards
MWEB Client Services
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you. Your account currently; is not being speed limited. Torrents & P2P receives the lowest priority on our Network.
We unfortunately do not support these services due to the nature of the content.
We now see this matter as closed from our side.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply06 Oct 2015, 15:59
Official
Hello arno197608,
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you. Your account currently; is not being speed limited. Torrents & P2P receives the lowest priority on our Network.
We unfortunately do not support these services due to the nature of the content.
We now see this matter as closed from our side.
Kind regards
MWEB Client Services
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you. Your account currently; is not being speed limited. Torrents & P2P receives the lowest priority on our Network.
We unfortunately do not support these services due to the nature of the content.
We now see this matter as closed from our side.
Kind regards
MWEB Client Services
Best regards,