rA
rudi A
1 reviews | Active since Apr 2013
11 Jan 2016, 08:55
Mweb cannot deliver
I have been struggling with MWEB for months to just get a transfer done to them. It seems they have no clue what they doing and what has to be done in the sales dept. I have kindly asked them to have the transfer done before Monday the 11 JAN and I was PROMISED this would be done. Until today Monday the 11th Jan I am forced to run around calling after MWEB to get the transfer sorted
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Mweb's replyOfficial
11 Jan 2016, 11:10Hello rudiandrews,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into. We will be following up with them and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into. We will be following up with them and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply11 Jan 2016, 11:10
Official
Hello rudiandrews,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into. We will be following up with them and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into. We will be following up with them and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,