AKAV
Abdool Khalek Ahmed Valli

1 reviews | Active since Jun 2018

01 Jun 2018, 15:16

Mweb cancellation

Hi,

I need help in cancelling my Mweb account. I've not had internet for 6 months and I'm still paying for my data account. The Telkom cables have been ****** and Telkom has absolutely no intention of replacing it. Its impossible to get through to MWEB from a cellphone. I tried registering on the portal but it just adds me as a new user with no products yet I'm an existing user. Just PLEASE contact me or just cancel the account.

0
Replies (1)
Mweb
Mweb's reply04 Jun 2018, 13:18
Official

Good day valliak

Thank you for taking the time to raise this matter with us.

We're really sorry to read of your experience and have arranged for the relevant team to contact you.

They should be in touch in the next day or so to assist with processing your request.

Kind regards

MWEB Client Services

Best regards,