MWEB can not serve their clients anymore
Poor Service and empty promises
I being a MWEB customer for numerous of years now, it seems they can not serve their client base anymore. I went from the LAN line to the LTE service and they promised me unbelievable speed. After numerous calls and complaints I received a call from Brenda Ngete. She said that she will send me a Cell C sim that came long after the promise. Eventually I tested and pay for Cell C and Rain contract (Complained not resolved). Dean De Beyer made contact with me and we agreed that I will make use of the Cell C LTE option. This service lasted for 2 days. I need to buy extra data after I was billed twice. I think MWEB can not serve their client base and any one can contact me regarding their service.
Good day
Thank you for bringing this to our attention.
We have tried unsuccessfully to contact you. Our calls remain unanswered.
I have escalated this to the relevant department to investigate and to make contact with you in order to gt this matter resolved.
Kind regards
MWEB Client Services
Good day
Thank you for bringing this to our attention.
We have tried unsuccessfully to contact you. Our calls remain unanswered.
I have escalated this to the relevant department to investigate and to make contact with you in order to gt this matter resolved.
Kind regards
MWEB Client Services
