ZR
Zahir R

1 reviews | Active since Apr 2019

04 Apr 2019, 22:27

Mweb call centre agent worst especially Abdul Adam's

Worst service ever from mweb technical call centre. I spoke to 3 different agents and not one of them could assist me . Agent Abdul Adam's the most unhelpful individual ever. And advised me in his own words" if you could have read your form properly I couldve assisted you. No respect for customers at all. I wasted time holding line and speaking to 3 unhelpful individuals. Which make Matters worst my wifi been off since lastweek Thursday. I live chatted to mweb agents in week advised me it's my telkom line firstly had telkom come out and had to pay them R350 cause the lines not faulty and they had to come out on call for no reason. Than I got new router and it's a pain dealing with mweb agents just to receive my isp username and password. Its pathetic how nevermind and uns****ed these agents are. So advise I can give you if you browsing around for new internet providers I can tell you from experience give mweb a miss will save you loads of time and energy as they are unhelpful and lack customer s****s

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