MV
Marnus V

1 reviews | Active since Jun 2018

20 Jun 2018, 11:58

Mweb call centre

Called 4 times to report fault with internet each time the call was dropped, once after waiting 6minutes for a consultant. Airtime and time wasted

0
Replies (1)
Mweb
Mweb's reply04 Jul 2018, 11:41
Official

Good day Marnus

Thank you for bringing this to our attention.
We have picked up that a few customers are having trouble contacting the call centre, our telephony team are investigating.

If you still require assistance then feel free to contact us.
You can log a new query on the MWEB website and selecting My queries.

Kind regards
MWEB Client Services

Best regards,