MWEB call centre
<p>I am trying to apply for a new product and when I call into the MWEB sales line, the IVR does not work.</p> <p> </p> <p>I press option 1 for sales, it then takes me through to another option message. When I try pressing any button, nothing happens and it eventually places me into a queue. I hold for 3 minutes and then the line drops.....everytime.</p> <p> </p> <p>How does one actually contact MWEB? </p>
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Mweb's replyOfficial
30 Mar 2017, 15:53Hi Mikemor7
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply30 Mar 2017, 15:53
Official
Hi Mikemor7
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,