1 reviews | Active since Aug 2010
Mweb call center agents dropping calls.
Called twice today and the call center agents either answer and then drop the call or answer without speaking and then drop the call. There is a Q , so it is very frustrating to wait so long and then the agent drops the call. I am calling because the changes on my profile is also not working.
Good day hbjacobs
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Good day hbjacobs
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services