JR
Jacques R
1 reviews | Active since Jul 2011
04 Feb 2015, 16:15
MWEB Business Support no response
Firewall problems still not resolved after installation and need to wait very long time for response.<br> <br> 2 things I am still waiting for and I am just sick and tired of waiting for reply<br> <br> 1. Username and password for firewall<br> 2. Sorting out VPN problems<br> <br> Account Manager: Nomthandazo Mwelase<br> Firewall Support: Herold Mokgethi
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Mweb's replyOfficial
06 Feb 2015, 10:54Hello jrgatvol,
Thank you for taking the time to follow up on your query.
Our Premier support team have been in contact with you daily to try and resolve the issue.
Please continue to feedback to the consultant who has been assigned to the query.
Kind regards
MWEB Client Services
Thank you for taking the time to follow up on your query.
Our Premier support team have been in contact with you daily to try and resolve the issue.
Please continue to feedback to the consultant who has been assigned to the query.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply06 Feb 2015, 10:54
Official
Hello jrgatvol,
Thank you for taking the time to follow up on your query.
Our Premier support team have been in contact with you daily to try and resolve the issue.
Please continue to feedback to the consultant who has been assigned to the query.
Kind regards
MWEB Client Services
Thank you for taking the time to follow up on your query.
Our Premier support team have been in contact with you daily to try and resolve the issue.
Please continue to feedback to the consultant who has been assigned to the query.
Kind regards
MWEB Client Services
Best regards,