MWeb, bridging contract!!!

Signed up with mweb a month ago, they came to install my fiber, but the guy said he doesn’t have enough cable to do so and will reschedule. In the meantime they activated my account , as he was standing at my house, saying that the office by mistake activated my account instead of the client where they was previously. He told me they will come and install it ASAP again, a second one came the following day saying I need to lift my paving first and when that is done I need to contact them. A third person in that same week phoned me and said it’s not necessary to lift the paving and that I need to arrange with head office to schedule a day to come out to reinstall it, ever since NO FIBER, left several times my phone number to contact me. Spoke to several people to de-activate my account. But was told I already signed up with them for 12 months. They took R500 of my account with no fiber installed. Being sent from one person. To the other at their office holding on for 30 min with nobody answering! They are bridging contract! Still waiting for them to get back to me! Pathetic, should they take more money of my account , I will go to my lawyer to sue them for bridging the contract and activating my account falsely. Router still wrapped in packaging that they delivered ! Totally disgusted about this service provider! No client service at all! But very quick to sign you up!