Mweb breach of contract.

Mweb, a verbal contract was initiated for uncapped wifi. I agreed to the terms stipulated by Mweb that the contract would NOT be cancelled within 12 months for a fee of R399.

Suddenly January 2021 saw an increase to R450 without renegotiation of contract or my agreement. I called the finance department and was informed that an email had been sent about fee changes.

Mweb, you are breaking the terms of agreement!

Today, I received another email stating that the line will be upgraded to 25mbs from the 10mbps at a cost of R500.

Mweb, how is it that you have the right to impact my finances without my agreement?

This cost during these Covid conditions of major concern! What worries me is that Mweb can change contract conditions as and when they see fit!

Please explain!