1 reviews | Active since Sept 2017
Mweb Billing *******
I m being ********** by MWEB. I have cancelled my 3g Cell C sim card by August and they busy charging me for it. I m supposed to pay R95.10 for the LTE subscription for September (including discount). Now i m busy paying for a service that was cancelled. When i ask to them to call me they busy sending a break down that includes months that i have never used the worse part this thing was supposed to. R 6 including discount .
Good afternoon Nhlanhla
Thank you for bringing this to our attention.
Having looked into your account I see that our billing department has emailed you an explanation of you billing. I also see that you have mailed them again which they will be replying to. I have also escalated this complaint to the relevant department to attend to.
Kind regards
MWEB Client Services
Best regards,
Good afternoon Nhlanhla
Thank you for bringing this to our attention.
Having looked into your account I see that our billing department has emailed you an explanation of you billing. I also see that you have mailed them again which they will be replying to. I have also escalated this complaint to the relevant department to attend to.
Kind regards
MWEB Client Services
Best regards,