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Sv C

1 reviews | Active since Mar 2024

10 Oct 2024, 12:21

Mweb billing not available to help

It's impossible to reach m web billing department. You have to enter your ID and then a one time pins that only comes 10 minutes after the prompt. I need to sort out my account but can't get through due to this issue of otp

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Replies (2)
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Sv C's update10 Oct 2024, 16:42
Reviewer Update
Why is MWEB client service so bad? I have spent 3 hours on the phone trying to get through but just keep getting the stupid enter a one time pin that only arrives after your airtime runs out
SC
Sv C's update12 Oct 2024, 05:26
Reviewer Update
So it's been 3 days in front of live chat and 300 rand airtime later and I still haven't gotten through. They're agents cut you off on live chat while your busy typing your problem. MWEB is bad news. There is 0 response from them in days. Guys please stay away to avoid a nightmare ISP. They will help you to join and then rob you and ignore you.