BD
Brian D
1 reviews | Active since Apr 2013
22 Apr 2026, 09:11
Mweb - Big Joke!!!
Mweb is a big joke!!!!I am so upset!!!!I ordered a Fibre installation in February and they finally came to do the installation 2 days ago.I then had to call to get it activated and was on the phone for more than an hour listening to that stupid music to get through to someone who then drops the call.I was stupid enough to start my day with calling them this morning thinking that I would get better results in the morning but guess what....I haven't even started using their service and I already regret it!!!I am so livid!!!!
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Mweb's replyOfficial
22 Apr 2026, 09:29Hi Brian, we understand your frustration, especially after the installation delays and the difficulty experienced trying to get through to support and complete activation.A callback has been logged with our technical onboarding team, and they will reach out to you directly to assist with the activation and ensure the service is properly set up and working.They will prioritise this and work with you to get the service up and running as soon as possible.Kind regards,
The Mweb Team
The Mweb Team
Best regards,
Mweb's reply22 Apr 2026, 09:29
Official
Hi Brian, we understand your frustration, especially after the installation delays and the difficulty experienced trying to get through to support and complete activation.A callback has been logged with our technical onboarding team, and they will reach out to you directly to assist with the activation and ensure the service is properly set up and working.They will prioritise this and work with you to get the service up and running as soon as possible.Kind regards,
The Mweb Team
The Mweb Team
Best regards,