GR
Gentle R
1 reviews | Active since Sept 2010
01 Aug 2015, 09:35
MWEB BEEN *****ING FOR MONTHS
My first request to cancel my MWEB account was in February. Eventually I was helped in March and Wayne guided me through the online cancellation because I cant do it over the phone or over email. Yet my debit orders are still going off. This was never cancelled. In the mean time Im still paying for a service not used. It is *****ING. I am so sick of MWEB, all the phone calls and emails have amounted to nothing. THIS IS *******. i still have all the emails and I expect to be refunded for the months you stole from me. Wayne assured me it was processed. I hope I NEVER have to deal with this company again.
Helpful (0)
Replies (1)0
Replies (1)Mweb's replyOfficial
03 Aug 2015, 11:23Hello genrossouw,
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.
I see that the relevant department has emailed you with regards to getting this sorted out.
Kind regards
MWEB Client Services
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.
I see that the relevant department has emailed you with regards to getting this sorted out.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply03 Aug 2015, 11:23
Official
Hello genrossouw,
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.
I see that the relevant department has emailed you with regards to getting this sorted out.
Kind regards
MWEB Client Services
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.
I see that the relevant department has emailed you with regards to getting this sorted out.
Kind regards
MWEB Client Services
Best regards,
