MWEB BEE hive - costs rising, service dropping - impossible to deal with them

Impossible to contact ANYBODY COMPETEND TO SOLVE ANY THING.Endless waiting periods on HELP lines provided - ONLINE MANAGEMENT of accounts is IMPOSSIBLE - nobody can solve this. I managed to access one of my accounts via a different LTE provider and manage to cancel the e-mail account as it is impossible to keep out PISHING e-mails (I get tons of them as this is a very old account), Basically I have lost total control of my services - I have ultimately canceled the DEBIT ORDER as my account seems to be a "free for all"