1 reviews | Active since Aug 2015
I have had an Unlimited hosting Plan with MWeb webhosting. Apparently you are Allowed an unlimited amount of data on your website...hahaha.. I've been building my site for the past 4 months. When I reached the 100Gig mark my site started going down and a message appeared saying my site has been suspended! Access to the Cpanel were also blocked. After emailing websupport you wait 24 to 48 hours for a response. And then this is what they told me:<br> <br> Thank you for contacting MWEB.<br> <br> I understand your concern regarding your website and will gladly assist.<br> We have liaise with our engineers and have the website restored.<br> The reason why suspended is due to the backups running on your website causing strain on the server.<br> It is not acceptable under our fair use policy.<br> Kindly move the backups to a local computer and disable the automatic backups.<br> The size of the website due to the backups appears to be over 300 GB.<br> Unfortunately if the matter isn't attended our engineers would disable the website again.<br> I hope this information was helpful. Please contact me if you require further webhosting assistance.<br> <br> Kind regards<br> Dean Simonse<br> MWEB Customer Contact Centre<br> <br> My site is still down. 2 weeks!
Best regards,
Best regards,
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