RA
Rageshni A

1 reviews | Active since Sept 2023

02 May 2024, 14:05

MWEB BAD SERVICE

Disgusting Service Vumatel & Mweb My debit Order did not not go through due to a technical issue on Mweb side. I have this line since 2022. There was no payment link on messages as per the agent. They transferred me to sales & advised, they have to do a new sale. Chad did a new a sale. I immediately received a payment link and did payment around 12h00 on the 30 April. They told me & it reflected online that Activation will be 01 May. To date we have been given a run around. Today the 02 May 2 gentleman rock up at my gate with No confirmation. I did not open for them due to no confirmation received from Vumatel & No appointment was made. They are requesting payment again which we paid they confirmed that they have received. The new completion date is now 20 May. Really disgusting service

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Replies (3)
RA
Rageshni A's update03 May 2024, 10:01
Reviewer Update
I paid on the 30 April, why must I pay again
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RA
Rageshni A's update03 May 2024, 12:40
Reviewer Update
Dont do business with MWEB, their service is terrible. I still have not been reconnected after they have had a technical issue
RA
Rageshni A's update03 May 2024, 15:03
Reviewer Update
I HAVE PAID ON THE 30 APRIL, WHY ARE YOU SENDING ME THIS. YOUR AGENTS EVEN CONFIRMED PAYMENTS ARE REFLECTINGimage.png 166.04 KB