Mweb Bad Service

Really bad service Mweb. Really bad. I paid Mweb on the 6th of February and was told by a really frustrated lady in billing that i just have to wait for a call informing me of the date of connection. i got a voucher by sms and tried entering my address which the link did not want to except. i tried calling and sending emails. Nothing worked. I left my number numerous times. No one from Mweb has called me to date. I was just on a call with someone in Billing who after i asked for a manager cut me off. This was after i spent almost 17 minutes on my cell trying to get service to my residence. I guess this is the kind of service i can expect from one of the biggest fibre providers in SA. Seems as if they are just not concerned with the small guy. I'm horrified that this the level of service and expertise one can expect from Mweb.