sS
sabeer S
1 reviews | Active since Mar 2009
04 Sept 2018, 10:08
Mweb bad service
I recently contracted with mweb on uncapped Fibre, i have been having issues for the past 3 months, called in several times . No one can help. i have asked for a voice recording of my sales call , 3 month gone nothing happened.
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
04 Sept 2018, 14:57Good day
Thank you for bringing this to our attention.
We have tried unsuccessfully to contact you.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply04 Sept 2018, 14:57
Official
Good day
Thank you for bringing this to our attention.
We have tried unsuccessfully to contact you.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
sS
sabeer S's updateReviewer Update
04 Sept 2018, 15:03I beg to differ, My phones on 24/7 365 there was no call from you.
sS
sabeer S's update04 Sept 2018, 15:03
Reviewer Update
I beg to differ, My phones on 24/7 365 there was no call from you.
Mweb's replyOfficial
04 Sept 2018, 15:13Good day.
You have since been contacted by a consultant who explained that this matter has been escalated to the relevant department to investigate and to contact you.
They will remain you point of contact until this is resolved,
Kind regards
MWEB Client Services
Best regards,
Mweb's reply04 Sept 2018, 15:13
Official
Good day.
You have since been contacted by a consultant who explained that this matter has been escalated to the relevant department to investigate and to contact you.
They will remain you point of contact until this is resolved,
Kind regards
MWEB Client Services
Best regards,