CL
Callen L
1 reviews | Active since Apr 2026
08 Apr 2026, 11:02
Mweb
Mweb is the worst service provider, according to them my account was in arrears but i pay it every month!!! I had to pay extra monies last month because I need my WiFi on however again this month it's tripple the amount LOL I'm sorry but mweb has lost a customer 🙁
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Mweb's replyOfficial
08 Apr 2026, 11:43Hi Callen, we completely understand your frustration, seeing your account marked as in arrears despite regular payments, and then being billed extra, is understandably upsetting.We’ve requested our Billing Team to reach out and assist with a detailed breakdown of your charges, including:
The Mweb Team
- Any adjustments that led to the extra payment last month.
- Why your current month’s billing appears higher.
- Verification of your payment history.
The Mweb Team
Mweb's reply08 Apr 2026, 11:43
Official
Hi Callen, we completely understand your frustration, seeing your account marked as in arrears despite regular payments, and then being billed extra, is understandably upsetting.We’ve requested our Billing Team to reach out and assist with a detailed breakdown of your charges, including:
The Mweb Team
- Any adjustments that led to the extra payment last month.
- Why your current month’s billing appears higher.
- Verification of your payment history.
The Mweb Team