MWEB - Avoid this ISP

Hi

9 December 2017 I reported a problem with my internet connection, as it was constantly disconnecting or having problems staying connected. Now go down 8 months later, after 10's maybe over 50 calls later to this day I'm still sitting with the same problem. Numerous times I was sent an SMS saying my line was fixed, while I'm reading this sms they sent me I'm sitting in front of my computer with no internet. The day before yesterday, Wednesday the 8 August 2018 I phoned to have my line cancelled to move to a new company. I was told I have to not only pay a month in advance, but pay for the enirety of September as well as they work on a "month to month" basis.

They actually suggested I move over to fibre with them, now that it is available in my area. Saying I won't have any problems with the fibre, but they can't even fix the damn line I'm currently using. How the hell do I know I won't have the same problem?

I have to be honest, before all this trouble started I had very little to no issues with MWEB. But once my line got faulty, that's when **** hit the fan and everything went downhill. I cannot urge you enough to avoid this company at all costs.