MWEB at its worst !!!! Try another ISP !

Good Day<br> <br> I have had the worst experience with MWEB. They have promised me a service which nobody seems to care that more than a week of confirming that my service was \active"I am still to on my original ADSL speed. Each time that I have called I was told be by their staff that it was escalated (from Paki whom is extremely rude to Brenda in sales who promises to call me back after 1 hour and never has). I have had this issue with MWEB before and now have to deal with the exact same level of incompetence if not worse once again. From being told to call different departments and then being told by technical support to hold and then being transferred to the creditors department. This service is the worst experience I have had to endure for paying a premium rate. I am inclined to cancel my subscription with MWEB and opt to try out their competition such as AXXESS or Afrihost. Furthermore"