BS
Barend S

1 reviews | Active since Apr 2018

11 Apr 2018, 12:54

MWEB as bad as VUMATEL

MWEB call centre of no help. You phone, hold on, then get placed on hold by agents who cut calls after 17 min. They dont even bother to phone you back and dont listen to what you are trying to say

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Replies (1)
Mweb
Mweb's reply11 Apr 2018, 14:57
Official

Good afternoon Barend

Thank you for taking the time to bring this matter to our attention.

We're really sorry to read of the experience you have had to ensure and would like to assist in getting it resolved for you.

As discussed with our client service representative, this matter has been addressed and brought to the attention of the relevant persons.

The team will be following up on what has transpired thus far and will remain in contact with you going forward, until this matter is resolved.

Should you have any further queries, please do not hesitate to contact us.

Kind regards
MWEB Client Services