MWEB are you even trying

So I have had a struggle with MWEB since November 27 when I signed up for there LTE. When I signed up I was told that I am in the middle of there map and will get good signal. I order it and it arrives I am happy until I plug it in and do a speed test. What a shocker that it was 2mb, for LTE. So I called and phoned the technical support for help they tried what they could but it didnt help, I then was told a technician from C cell will contact me, this never happened for 2 months and I phoned literally every 2 weeks to get feedback. Finally when I moaned so much and I got a manager i was told the coverage map was wrong and I am outside the LTE area. So I then app**** for the fibre product. that was 2 weeks ago and I am still waiting. I just spend 20 minutes trying to get answers on the phone this morning and all I did was waste my airtime as after the friendly lady put me on hold for 15 minutes she then disconnected the call. really guys after you mess up you still cant get it right. I think its time I move to a proper ISP.