1 reviews | Active since Jul 2015
Mweb are *******
I have had endless problems with my internet. I was first with Telkom and them moved over to Mweb as they had all these promises. This was a load of ********. I had first had a 4m line and had line speed problems. when contacting mweb they pass the buck and said it was Telkom lines that coulndnt handle the speed. this made me down grade to 2m line. This did not work either. as of today I still cant get 2m speed and its been 2 years. Mweb has now been throttled for the past 3 weeks. after calling and stuff they say that it will take 3 days to unthrottle. now if I can not even get my line speed how the hell can I use 4gig in a few hours if I cant even get onto facebook because of line speed. I think that this is utter madness. I have never seen something like this. the throttle is so bad that as of now I have to use mobile data to type this letter. someone or something has to give. Mweb is the biggest joke this country had ever seen next to Nkandla. their promises are worth less than the Zim dollar. I want mweb and telkom to sort out this matter in bedwothpark, Vereeniging. this is a highly conjested area as for students and university down the road. need matter sorted NOW.
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
We now see this matter as closed from our side.
As advised previously usage can be monitored via My Account.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
We now see this matter as closed from our side.
As advised previously usage can be monitored via My Account.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,
