MWeb are *****s!
<p>I signed up for a 3g data contract about 10 months ago. Everything was going fine until I stopped using this service, However Mweb was still debiting my account an amount of +- R500/PM However my account I missed a couple of Month's payment and Mweb had to suspend this service. Here's the fun part! <br /><br />MWEB KEPT DEBITING MY ACCOUNT every freaking month to a point where my account is now 11K overdue.... Now tell me.... How the hell does R 500 X 11 = More than 10k??? You guys are Theifs and if people do not check their account you probably cheating them too. NOW EXPLAIN Mweb!</p>
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Mweb's replyOfficial
25 Aug 2016, 08:51We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please call us and provide an alternate contact number in order for us to assist you or a convenient time for us to contact you.
We have in the meantime escalated your query to the relevant department to address it with a matter of urgency.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply25 Aug 2016, 08:51
Official
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please call us and provide an alternate contact number in order for us to assist you or a convenient time for us to contact you.
We have in the meantime escalated your query to the relevant department to address it with a matter of urgency.
Kind regards
MWEB Client Services
Best regards,
's updateReviewer Update
25 Aug 2016, 09:07Lies!
You have not tried to contacted me whatsover! No Email, No Phonecall Nothing
's update25 Aug 2016, 09:07
Reviewer Update
Lies!
You have not tried to contacted me whatsover! No Email, No Phonecall Nothing
Mweb's replyOfficial
25 Aug 2016, 11:51Thank you for taking the time to raise your concerns.
We have tried making contact with you, in order for us to investigate the matter. Unfortunately we have not been able to reach you.
We have found your details and have escalated this to the relevant department to investigate and contact you.
We eagerly await your reply.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply25 Aug 2016, 11:51
Official
Thank you for taking the time to raise your concerns.
We have tried making contact with you, in order for us to investigate the matter. Unfortunately we have not been able to reach you.
We have found your details and have escalated this to the relevant department to investigate and contact you.
We eagerly await your reply.
Kind regards
MWEB Client Services
Best regards,