YM
Yolisa M

1 reviews | Active since Feb 2019

13 Feb 2019, 07:16

Mweb are ****** and don’t treat customers fairly.

I am appalled by how companies as big as Meeb are suck crocks. We always go on about ******* in government who ***** peoples money. Companies like mweb are the biggest *******. Last year I was so kisses off with Teljom on their billing that I started perusing other avenues of internet , I went online on mweb site to see what they offer. They would not allow me a quote online I must basically insert my banking details online and then someone would call me , so I went ahead unknowingly. Two days after my chq Account was debuted with R799 , no phone call nothing from anyone. Immediately I went online and cancelled the request which was still pending by the way. I called them and told them how unhappy I was. And an agent said they would call me back within the hour they will negotiate with their boss what they can do for me. That never happened. I the following month they debuted me again and left an Rd in my account as I did not cater for this debit I called again and this time they told me I should have read their terms and conditions. I am liable for the 799 ( for a service I have never had) and a cancelled request. The call center ahem arrogant as evert told me if I don’t pay I will be handed over to the credit beuro , law and behold yesterday I received an sms stating the same. This is utter abuse and totally unfair and infact *******. I will pay their 799 as I don’t want my name listed in any ITc but I will be taking this further with the ombudsman or anyone who cares to listen.

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