tM
tidi M

1 reviews | Active since Feb 2015

25 Feb 2015, 10:06

Mweb are a couple common ******

After sending a cancellation letter in January and receiving acknowledgment from them, the now for a whole month send me statements asking about March payments then when I tell them I'm not paying because I canceled my account with them have a different person everyday sending me mail pertaining to my account and my cancellation. They keep keep saying there no records of any of my communication with them even after I attach mail they send me to them. After all that they still play dumb. That in my eyes is pure ******** trying to get me to pay for services I cancelled already. Mweb needs to be seriously investigated

0
Replies (1)
Mweb
Mweb's reply25 Feb 2015, 11:18
Official
Hello tidijakes111,

Thank you for taking the time to raise your concerns.

Our customer care representative has been in contact with you.

We are waiting on your email confirmation, as per our telephonic discussion.

Kind regards
MWEB Client Services