1 reviews | Active since Nov 2024
MWEB APPALLING SERVICE
I am completely fed up with MWEB poor service as you are unable to get through to any of the agents telephonically, via email or on chat function. I have been emailing them continuously to update account details as MWEB failed to amend the account details or respond to my request for months on end. They are very quick to send you threatening messages and emails informing you that they are about to suspend your account which result in me paying reverse fees on debit orders that failed. People should know that MWEB has no interest in their clients and that their after sales are appalling. No one even bother to phone the client knowing that every month their are problems with an specific account, knowing that the client will bear the penalties to avoid from being disconnected as a business could not operate without an internet service. I appeal to everyone to think very carefully before you sign up with MWEB because the moment your money hits their account their clients become chop liver.
Best regards,
Best regards,
