1 reviews | Active since Feb 2016
Mweb and Vumatel service shucks
I have been endeavoring since Monday to get my fiber switched on. Mweb told me 24 to 48 hours. It is now a week later no fiber.
Mweb blame Vumatel, Vumatel blame Mweb, in the meantime we stay without fiber.
My daughter had to write post attorney exams, Tuesday, Wednesday and today Friday. We had to make alternative arrangement to have it done.
Spoke to Grace at Vumatel before and today Syziko from Mweb at 8:45.
I have also phoned Tuesday 24 hours later, Wednesday 48 hours later, Thursday and today Friday.
It seems to be an endless problem at Mweb and Vumatel.
No one seems to know what the problem is.
The Mweb app does not allow me to submit a query either. I have send an email and was advised that that email is for pin verification only.
You can simply not contact Mweb over email either.
It seems to me that everything in South Africa is falling flat!
