1 reviews | Active since Nov 2017
MWEB and their ****ty ADSL Lines
I think that between my Brother in law and I we have called Mweb like 8 times in the last 2 months regarding the HORRIBLE connection we're receiving with our ADSL Line. Literally nothing gets done. We have an Uncapped line... we use less than 200G every month yet we still have issues with Buffering we basically cannot stream anything and don't get me started with Online Gaming. Always getting disconnected and literally cannot enjoy a game for more than 10 minutes without having network issues.
I am sick of calling them and hearing Excuses and them painting a picture that their lines are perfect when myself and many other colleagues are sitting with issues day in and day out.
We even have days when we receive notifications that Wifi is not Available... and it is becoming so frustrating.
MWEB... Better get their act together and start trouble shooting because your customers are not happy!!! !!! !!!
Watch your Competitors bloom over the next 12 month if you keep up with this bull****.
Good day NICO_DHEVNANAN
Thank you for taking the time to raise this matter with us.
As discussed with our client service representative, this matter has been addressed and is being investigated.
We have notified the relevant team of your feedback and advise that the call be prioritised.
They will remain in contact with you until the query is resolved.
Kind regards
MWEB Client Services
Good day NICO_DHEVNANAN
Thank you for taking the time to raise this matter with us.
As discussed with our client service representative, this matter has been addressed and is being investigated.
We have notified the relevant team of your feedback and advise that the call be prioritised.
They will remain in contact with you until the query is resolved.
Kind regards
MWEB Client Services