Mweb And Openserve - Back to the drawing board

I recently moved homes and had to move my modem and connection as well. It took me three days to eventually have my call answered by a consultant. I stated calling on a Thursday and requested a move request on a Friday. I phone AGAIN on a Saturday because waiting on a phone call for 60 to 90 minutes is absurd as I have to work as well. When my call was eventually answered the Saturday I was told to put in a move request, after which I rep**** that I did, hence my call, because no one has called me yet and I can't wait on the phone the whole flippen day. The consultant then told me that the moving team unfortunately only works from Monday's to Friday's and that I should call again on Monday...

Monday - Called, waited again for over 40 minutes, then my airtime ran out. Bought airtime, called, had to wait in line again for more than 40 minutes. Eventually gave up Tuesday - Called to escalate the matter, which took me more than an hour, a technician from openserve eventually contacted me to connect my modem. He did what he could, but relised that the fibre lines were cut, why would someone cur a Fibre mine ?

Anyway, he told me that a different technician will call me to install a new cable, I asked him why can't he do it, he said no he is can't do it, a different technician has to do it...

Wednesday came and went with no one calling me

Thursday a guy rocked up at my place without any prior call or appointment, luckily my wife was home so she could let him in.

He fixed the cable and the tech from Tuesday had to come in again

He came the Friday and connected it, and then told me, ok now I have to call Mweb so they can connect my WiFi

I AGAIN called Mweb, waited for 90 minutes just to be told that Openserve should connect it from their side first. I rep**** that they already did and that is why I was calling. The lady said oh ok, then I should wait 24hours my wifi should be able to work again....

My WiFi was working Saturday morning but the modem connects and disconnects to and from the whole internet intermittently

Guess I will have to call them again

After paying R699.00 for March Buying over R250.00 airtime And losing my sh*t

My wifi is at least now working intermittently...