1 reviews | Active since Dec 2010

24 Jan 2016, 22:50

Mweb and Netflix... bad combination

Since I started using Netflix, my internet slowwwwwwed down. Thanks Mweb. Modem reset. All fine. 10mbs down. Netflix and you tube now a disaster.... Ftth Must come to Durbanville soon...<br>

0
Replies (1)
Mweb
Mweb's reply25 Jan 2016, 11:31
Official
Hello kdt,


Thank you for bringing this to our attention.

As per your discussion with our customer service consultant, this matter has now been addressed.

Your query has been escalated to the relevant department to address and to ensure it receives the attention it deserves.

They will investigate and will contact you until this matter gets resolved.

Kind regards
MWEB Client Services

Best regards,