MN
Michelle N
1 reviews | Active since Sept 2026
02 Sept 2026, 10:45
Mweb and Dstv stream it’s a ****
Do not ever get the Dstv stream from Mweb they’ve just ****med me R700 for the service. They sent me an email on the 2nd of August saying Dstv will contact me with my login details when I call Dstv they don’t have details and have advised that they don’t keep customer login details when I contact Mweb that tell me I need to contact Dstv directly so it is a **** don’t fall for it coz it seems both companies are not aware that they working together…..I want my money back
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Mweb's replyOfficial
02 Sept 2026, 10:56Hi Michelle,
We understand how frustrating this situation must be, especially after receiving communication that your DStv login details would be provided, only to be referred between Mweb and DStv without a clear resolution. We also understand your concern regarding the R700 payment and your request for a refund.An escalation has been sent to the relevant team to look into what happened with your DStv activation and payment, and to assist with your refund request. The team will review the matter and provide further assistance.Kind regards,
The Mweb Team
We understand how frustrating this situation must be, especially after receiving communication that your DStv login details would be provided, only to be referred between Mweb and DStv without a clear resolution. We also understand your concern regarding the R700 payment and your request for a refund.An escalation has been sent to the relevant team to look into what happened with your DStv activation and payment, and to assist with your refund request. The team will review the matter and provide further assistance.Kind regards,
The Mweb Team
Best regards,
Mweb's reply02 Sept 2026, 10:56
Official
Hi Michelle,
We understand how frustrating this situation must be, especially after receiving communication that your DStv login details would be provided, only to be referred between Mweb and DStv without a clear resolution. We also understand your concern regarding the R700 payment and your request for a refund.An escalation has been sent to the relevant team to look into what happened with your DStv activation and payment, and to assist with your refund request. The team will review the matter and provide further assistance.Kind regards,
The Mweb Team
We understand how frustrating this situation must be, especially after receiving communication that your DStv login details would be provided, only to be referred between Mweb and DStv without a clear resolution. We also understand your concern regarding the R700 payment and your request for a refund.An escalation has been sent to the relevant team to look into what happened with your DStv activation and payment, and to assist with your refund request. The team will review the matter and provide further assistance.Kind regards,
The Mweb Team
Best regards,