Mweb an ISP nightmare

On the 11th of June I requested a 4mb uncapped ADSL package from Mweb. At the time their services seemed great and up to date. A week later I received my router and on the 22nd of June my account was activated. Today is the 17th of July and I have no internet yet. After spending over R200 on phone calls to Mweb and repeating myself to every technical assistant I gave up. Its the same story each time. They say its Telkom's fault and Telkom says is their fault. Best of all is that even though my account was only 3 days active I had to pay the full monthly amount. And they already invoiced me for the month of July even though I have not used a second of their service yet. I am sorry Mweb but you have failed in your expectation. I am going to another ISP and I do not what to talk to any technical assistant until last months money was refunded.