G
Gabula
1 reviews | Active since Apr 2026
14 Apr 2026, 10:52
Mweb agents are not all good
Mweb agents are not all good. Some don't come back with issues to finish. Others are great
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Mweb's replyOfficial
14 Apr 2026, 10:54 Morning Gabula.
Thank you for sharing this with us.We really appreciate your honest feedback. It’s good to hear that you’ve had some great experiences with our agents, but we also take your concern seriously where follow-ups haven’t been completed. Consistency is important, and you should be able to rely on every interaction being fully resolved from start to finish.We’ll be sharing this feedback with our support teams so we can reinforce better ownership and follow-through across all queries, ensuring nothing gets left unresolved.We truly appreciate you highlighting both the positives and the gaps; it helps us improve the overall experience for everyone.
Kind regards,
The Mweb Team
Thank you for sharing this with us.We really appreciate your honest feedback. It’s good to hear that you’ve had some great experiences with our agents, but we also take your concern seriously where follow-ups haven’t been completed. Consistency is important, and you should be able to rely on every interaction being fully resolved from start to finish.We’ll be sharing this feedback with our support teams so we can reinforce better ownership and follow-through across all queries, ensuring nothing gets left unresolved.We truly appreciate you highlighting both the positives and the gaps; it helps us improve the overall experience for everyone.
Kind regards,
The Mweb Team
Mweb's reply14 Apr 2026, 10:54
Official
Morning Gabula.
Thank you for sharing this with us.We really appreciate your honest feedback. It’s good to hear that you’ve had some great experiences with our agents, but we also take your concern seriously where follow-ups haven’t been completed. Consistency is important, and you should be able to rely on every interaction being fully resolved from start to finish.We’ll be sharing this feedback with our support teams so we can reinforce better ownership and follow-through across all queries, ensuring nothing gets left unresolved.We truly appreciate you highlighting both the positives and the gaps; it helps us improve the overall experience for everyone.
Kind regards,
The Mweb Team
Thank you for sharing this with us.We really appreciate your honest feedback. It’s good to hear that you’ve had some great experiences with our agents, but we also take your concern seriously where follow-ups haven’t been completed. Consistency is important, and you should be able to rely on every interaction being fully resolved from start to finish.We’ll be sharing this feedback with our support teams so we can reinforce better ownership and follow-through across all queries, ensuring nothing gets left unresolved.We truly appreciate you highlighting both the positives and the gaps; it helps us improve the overall experience for everyone.
Kind regards,
The Mweb Team