Mweb

 Hello  Susan, We understand how frustrating and disruptive this must be, especially after a change of ownership, where both your internet and linked mobile access have been affected. Not being able to log in, combined with difficulty reaching support, is not the experience we want for you. Please send us a private message with your Mweb account email, contact number, and a summary of what has changed on your lines. We will verify your details securely and take ownership of this for you, ensuring the necessary corrections are made, and access is fully restored as a priority. Once we have your details, our team will investigate immediately and guide you through the resolution, keeping you updated until everything is working as expected. 

We look forward to assisting you further and getting this resolved for you without delay. 

Kind regards,
 Mweb Team