1 reviews | Active since Sept 2019
MWEB ADSL is being discontinued. i am an ADSL USER AND HAVE NOT BEEN ANSWERED!
I received and email from mweb today stating the following.. "Hi MWEBBER, ADSL is being discontinued".
There is more to this email but this sentence is what worries me the most because i am an ADSL user...!!!
So when i saw this email i was very upset and very unhappy. I then called Mweb to verify if this information is accurate and true... they agreed that it was... so my question to them was... what happens to my internet for i am an ADLS USER? i then also asked if my internet will get shut down because of this information?! They told me it will but then i will move from ADLS to FIBER or LTE.... Obviously i do not want LTE and i would like FIBER but there is no FIBER IN MY AREA not that i know of because i asked mweb to contact me if FIBER IS AVAILABLE. So therefore i asked what is going to happen i was transferred to another line and i have been waiting for 10 min with no answer or clarity on this sensitive matter.
i am very unhappy and disgusted
