1 reviews | Active since Jun 2018
Mweb ADSL - bad bad experience
Had Mweb as service provider for 3 months, starting me off with 10meg contract as this is what is available in my area - only to find that I can only get 4meg speed on the line. They did not let me know...I had to let them know. This after paying for 2 months for 10meg. They downgraded me on my request but since then I have had endless problems with drop in connection. Absolutely no real assistance from them as I speak to a different consultant every time. I have now cancelled - I would not recommend anybody going with Mweb.
Good day ***
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Good day ***
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,