Mweb Activation

Greetings and sanitations

On the 14th January 2025 I did an application with Mweb after my cancellation with Telkom. I explained to the consultant that I have an Openserve line here at home, my ISP was Telkom and I did cancellation with them in December.

The consultant I spoke to on that day wanted the B-Number from the Openserve box and the serial number of which I provided. From the 14th January 2025 till today 24th January 2025 my activation hasn’t been done, I’ve been calling Mweb every single day and I am getting different stories from different consultants. Now my question is, as a first time customer of Mweb should I trust and recommend you with such a pathetic customer service? I am highly disappointed by this kind of service I received. I am not happy at all!!