AC
Amaanah C

1 reviews | Active since Dec 2017

04 Jul 2018, 14:19

MWEB Accounts department is trying to ***** people's money!!!!!!!!!!!!!

Can you believe these people? i cancelled my account because all of a sudden the premium went from R180 a month to R400. i was never informed about an increase in the premium. I CANCELLED THE ACCOUNT IN APRIL. And now - In July i get a message to say that they will be listing me with the Credit Bureau???? For what? -

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Replies (1)
Mweb
Mweb's reply06 Jul 2018, 16:07
Official

Good day amaanah-shantal-coetzer

Thank you for bringing this to our attention.

We have tried unsuccessfully to contact you since this complaint was posted.

Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services