HZ
Hugo Z
1 reviews | Active since Dec 2015
07 Mar 2018, 17:20
Mweb Account
I can't believe the type service i recieved by mweb. I made a account payment in Feb on the wrong account number and the payment was supposed to go on my moms account. I phone in and logged a qeurry via there website and it was told that they will not allocate the payment on my moms account. This is the worst service that i ever recieved by mweb for the years that we with them.
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Mweb's replyOfficial
14 Mar 2018, 14:12Good day Cypress248
Thank you for raising your concerns with us.
We have tried to contact you but was not able to reach you, we have left you a voice message.
In the meantime, we have arranged for a billing specialist to call you to address your concerns and advise on the way forward.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply14 Mar 2018, 14:12
Official
Good day Cypress248
Thank you for raising your concerns with us.
We have tried to contact you but was not able to reach you, we have left you a voice message.
In the meantime, we have arranged for a billing specialist to call you to address your concerns and advise on the way forward.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services
Best regards,