kC
karin C

1 reviews | Active since Oct 2011

06 Sept 2024, 14:01

Mweb a disgrace to the industry

I am a company and for 3 days already, i have been without my business email. No mails are coming through. This happened after i reported something to them, we changed my password and that was it. Clearly, some settings have changed on their side, now preventing me from receiving my business mails. I have spoken to many people daily and spent hours on the telephone with them. Managers refuse to speak to you - as they are "too busy" and hiding behind the young technical staff who cannot help you any further either. I was told to wait till they contact me next week.... yes, next week. I am unable to do my work, speak to my clients or set up the relevant appointments. This is costing me a huge amount of money daily. Bottom line - they simply do not care !!! That is clear. I have 3 accounts with them. The best I can do for myself is get rid of them as soon as possible !!! I am so mad already that people are so disrespectful to their clients. MWEB - you are a disgrace !!!

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