MB
Mary B

1 reviews | Active since Apr 2018

31 Jan 2020, 14:02

MWEB A -10STARS IS STILL TO GOOD A RATING FOR YOUR UNCHATTERED LOW LEVELS OF SERVICE

To any would-be clients avoid MWeb like the plague. If I could have given MWeb Fibre ‘Service’ a -10Star rating, it would still not even begin to describe how shocking their ‘level of service’ is! In fact, they have no level of service, so I use the word 'service' very loosely! To put it into perspective Eskom delivers a far more superior service than this useless, ********* company whom, (1)does not deliver on 'services' they advertise, (2)treat clients as sub-human, (3)lie to clients, (4)make clients jump through hoops (on fire!), then still come back with no service, (5)have no want to try remedy any sort of solution or give any form of feedback to clients, (6)have service managers in their call centres whom refuse to speak to irate clients so there is no way to escalate any grievous complaints a client has, the call centre promises that a call centre manager will call back but this NEVER happens, (7)have recorded messages making it very literally impossible to speak to even the most near to relevant ‘person’ about an installation or problem a client has. MWeb you are in short disgusting, pathetic and frankly a hugely *********** institution beyond any words that can be explained within the confines of the English language.

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